Each item is made to order. When your order is confirmed, each item is usually fulfilled within 24 hours.
Candles - usually ready to travel within 48 hours.
Wax Melts - usually ready to travel within 48 hours.
Tea Light packs - usually shipped within 24 hours.
Diffusers - usually shipped within 48 hours.
If you require an urgent delivery, please consider the above time-frames. We will do our best to ensure your order arrives as soon as possible without compromising quality.
All orders are sent via Royal Mail, 2nd class as standard. You can choose to pay a little extra for 1st class signed for at the checkout.
You can check your order status at any time by logging into your account or your can contact us with your order number for more information.
Yes, however, soy wax takes around 14 days to fully cure. Although you can burn your candle straight away, we advise waiting, if you can resist. You can use your wax melts once you receive them but each pack is issued with a date stamp so you know when they are at their best. Although you should have no issues using your diffuser immediately, please be aware that it will take a few days for the reeds to fully soak. You will notice a stronger aroma after 7-10 days.
Soy wax is a natural, renewable resource. Soy wax is biodegradable and cleans up with plain old soap and water. Soy wax has a lower melting point than paraffin wax and because of this, soy candles will burn slower or longer than paraffin candles. Soy wax burns with zero petroleum soot, creating smoke free candles.
We use ethically sourced, 100% natural soy wax in all our products. All our scents are vegan friendly and cruelty free. They are not tested on animals. We also use bio-degradable and eco-friendly packaging where possible.
